FAQ

AW-UE150A

• 35. What are the key points to select SFP+ module to be used with AW-UE150A?
  There may be a case that a module which can be used with AW-UE150 does not work with AW-UE150A, AW-UE160 and AW-UR100.
  Is there any possible cause for this?

  Please select an SFP+ module that complies with the MSA standard, with the MOD-DEF0 pin internally connected to Ground.

  AW-UE150A, AW-UE160 and AW-UR100 detect the inserted SFP+ module with the MOD_DEF0 pin and control the power supply.

  For third party devices that the operation has been confirmed, please refer to the link.

  (Accessories | AW-UE150AW/K | PTZ Camera Systems | Broadcast and Professional AV | Panasonic Global)

   

  Jul., 2025 updated

• 34 What is the difference between the AW-UE150A series and the AW-UE150 series?

  The main differences in features and specifications are as follows:

  ・Supports high-bandwidth NDI and NDI|HX ※The AW-UE150 supports only NDI|HX

  ・Equipped with an optical low-pass filter

  ・SDI output terminals: 1 x 12G-SDI output, 2 x 3G-SDI outputs ※The AW-UE150 has 1 x 12G-SDI, 1 x 3G-SDI, and 1 x 1.5G-SDI

  ・Supports 3-color (Red/Green/Yellow) tally display ※The AW-UE150 displays 2 colors (Red/Green)

  ・Preset PTZ Sync mode ※A mode that prioritizes synchronization of pan, tilt, and zoom when recalling preset memory

  ・Supports crop zoom function ※A function that allows digital zoom of a cropped image

  ・Built-in Auto Tracking function ※The AW-UE150 only supports the Auto Tracking plugin (paid)

  *For differences between the built-in Auto Tracking function and the Auto Tracking plugin (paid), please see:

  https://pro-av.panasonic.net/en/support/auto_tracking/#comparison

   

  Jul., 2025 updated

• 33 I would like to confirm how large an area can be captured at the installation distance.

  You can download the "Remote Camera Field of View Calculation Tool," which allows you to calculate the field of view based on camera installation distance, from the following site.

  https://pro-av.panasonic.net/en/support/#Calculator

   

  Jul., 2025 updated

• 32 I would like to download the firmware.

  You can download it from the following URL.

  https://eww.pass.panasonic.co.jp/pro-av/support/content/download/EN/ep2main/soft/upgue150a_e.htm

   

  Jul., 2025 updated

• 31 I would like to download the instruction manual.

  You can download it from the following URL.

  https://pro-av.panasonic.net/manual/en/

   

  Jul., 2025 updated

• 30 Is it possible to control the camera from devices such as iPads?

  It is possible. For supported operating systems and web browsers, please refer to the instruction manual sections "Computer requierments" and "Displaying the web screen".

  For touchscreen-equipped PCs, please also refer to the instruction manual section "Displaying the web screen using a personal computer equipped with a touch panel".

   

  Jul., 2025 updated

• 29 Is there a command reference for RS422 and TCP/IP control?

  You can access it from the following website.

  https://eww.pass.panasonic.co.jp/pro-av/support/content/guide/EN/top.html

   

  Jul., 2025 updated

• 28 What is the CROP function?

  Simultaneously with outputting the entire video captured in UHD (3840 x 2160), you can output a crop zoom and cropped video.

  You can specify up to three cropping positions, and operate them from the remote camera controllers AW-RP150, AW-RP60 or via the web interface.

  The cropped video can be output from 12G-SDI, SFP, HDMI, 3G-SDI 1, and IP.

  *The 12G-SDI and SFP terminals are fixed to Crop, and the 3G-SDI 2 terminal is fixed to Full.

  *The HDMI terminal, 3G-SDI 1 terminal, and IP can be set to either Crop or Full.

  *The CROP function is enabled when [System Format] is set to:

  [Crop(1080): 2160/59.94p, 2160/50p, 2160/29.97p, 2160/25p, 2160/24p, 2160/23.98p]

  [Crop(720): 2160/59.94p, 2160/50p]

  

   

  Jul., 2025 updated

• 27 Are High bandwidth NDI and NDI|HX functions included as standard?

  This unit comes standard with High bandwidth NDI and NDI|HX functions.

  There is no need to purchase an additional license.

   

  Jul., 2025 updated

• 26 How do I set the output format for High bandwidth NDI?

  The output format for High bandwidth NDI conforms to the settings of the port selected in the following menu:

  　・Web Interface: Setup < Video over IP < Streaming mode < Output Source (High bandwidth NDI) → [12G SDI/Opt, 3G SDI 1, 3G SDI 2] → [Set]

   

  Jul., 2025 updated

• 25 How do I set the IP and NDI|HX output formats?

  The output format for IP and NDI|HX conforms to the settings of the port selected in the following menu:

  　・Web Interface: Setup < Video over IP < Streaming mode < Output Source (IP/NDI|HX) → [12G SDI/Opt, 3G SDI 1, 3G SDI 2] → [Set]

   

  Jul., 2025 updated

• 24 How do I set the HDMI output format?

  The HDMI output format conforms to the settings of the port selected in the following menus.

  　・Camera Menu: Output < HDMI < Output Source → [12G SDI/Opt, 3G SDI 1, 3G SDI 2]

  　・Web Interface: Setup < System < Output < HDMI < Output Source → [12G SDI/Opt, 3G SDI 1, 3G SDI 2]

   

  Jul., 2025 updated

• 23 The camera is ceiling-mounted. What setting do I use to flip the output image?

  You can invert the output video using the following menu:

  　・Camera Menu: Pan/Tilt < Install Position → Hanging (ceiling mount) ※Default: Desktop (tabletop mount)

  　・Web Interface: Setup < System < Pan/Tilt < Install Position → Hanging (ceiling mount) → [Set] ※Default: Desktop (tabletop mount)

   

  Jul., 2025 updated

• 22 Is it possible to set the Pan/Tilt/Zoom position at camera startup?

  It is possible. You can set the initial position for PAN/TILT/ZOOM using the following menu:

  Camera Menu: Pan/Tilt < Power On Position → Select from [None, Standby, Home, Preset].

  

   

  Jul., 2025 updated

• 21 "I have forgotten the user ID and password I set. Is it possible to reset them?"

  It is possible. This unit can initialize only the user authentication settings and host authentication settings for network connection.

  At this time, all registered users (IDs/passwords) and host information (IP addresses) will be deleted.

  (Procedure)

  1. With the service switches on the camera’s terminal side set as shown below, turn on the power.

  

  2. When the status indicator on the front of the camera blinks green, turn off the power, return the service switches to their original positions (all SW1–SW4 OFF), and then restart the camera.

   

  Jul., 2025 updated

• 20 How many devices can access a single camera?

  Up to 14 devices can access simultaneously.

  However, depending on the network communication bandwidth used by this device, the number of users that can access it may be restricted to fewer than 14.

  When the Transmission Type setting is [Unicast Port (Auto/Manual)], up to 14 devices can simultaneously access a single camera.

  When the Transmission Type setting is [Multicast Port], an unlimited number of users can simultaneously access a single camera.

  For details on the settings, refer to “Displaying the Web Interface” in the instruction manual.

   

  Jul., 2025 updated

• 19 What operating systems and browsers are supported?

  [Windows]

  Supported OS: Windows 10, Windows 11

  Supported browsers: Microsoft Edge, Google Chrome

  [Mac]

  Supported OS: macOS 14, macOS 13, macOS 12

  Supported browsers: Safari, Google Chrome

  [iPhone / iPad]

  Supported OS: iOS, iPadOS

  Supported browser: Safari

  [Android]

  Supported OS: Android OS

  Supported browser: Coogle Chrome

   

  Jul., 2025 updated

• 18 Does it have a screw hole for tripod mounting?

  Two threaded holes are provided on the bottom.

  ・Specification: 1/4-20 UNC, ISO1222 (6.35 mm)

   

  Jul., 2025 updated

• 17 What precautions should be observed when connecting an SFP+ module?

  This unit detects the presence of an optical fiber module and turns the power supply to the SFP+ connector on/off accordingly.

  However, some optical fiber modules may not be detected.

  By changing [SFP+ Power] to [On] on the [Connector Setting] screen, you can turn on the power supply to the module even if it is not detected.

  Camera menu: Maintenance < Connector Setting < SFP+ Power → [On]

  *Default: [Auto]

  For a list of tested compatible devices, please refer to:

  https://pro-av.panasonic.net/en/products/aw-ue150a/accessories.html#thirdparty

   

  Jul., 2025 updated

• 16 What type of signal is output from the SFP output?

  The same signal selected for 12G-SDI is output.

   

  Jul., 2025 updated

• 15 What is the purpose of the [SFP] port on the terminal panel?

  This is the connector for the SFP+ optical fiber module.

  By connecting an optional fiber module, the SDI signal is converted to an optical signal and output.

  Please select a fiber module that matches the signal bandwidth for each format.

  *For video transmission only; does not support optical signal input or network connections.

   

  Jul., 2025 updated

• 14 What are the specifications of the external audio input?

  The specifications are as follows:

  Supported (SDI/HDMI/IP)

  AAC supported (IP only)

  φ3.5 mm stereo mini jack, unbalanced

  - Mic input

  Input level: -40 dBV (0 dB = 1 V/Pa, 1 kHz)

  Plug-in power supported, supply voltage: 2.5 V ± 0.5 V

  Input impedance:

  Approximately 2 kΩ (plug-in power ON)

  Approximately 20 kΩ (plug-in power OFF)

  - Line input

  Input level: -10 dBV

  Input impedance: Approximately 3 kΩ

  - Input volume adjustable range: -36 dB to +12 dB (3 dB steps)

  - Embedded audio output level: -12 dBFS

  - Sampling frequency: 48 kHz

  - Quantization bit depth: 24 bit (SDI, HDMI), 16 bit (IP)

   

  Jul., 2025 updated

• 13 Is it possible to embed audio into all of 12G-SDI, SFP, 3G-SDI, HDMI, and IP?

  It is possible.

  * If you use an external microphone, you need to change the camera menu settings.

   

  Jul., 2025 updated

• 12 Does the camera have a built-in microphone?

  This device does not have a built-in microphone. Please connect an external microphone (sold separately).

  ※When using an external microphone, audio-related settings in the camera menu must be configured.

  Camera menu: Output < Audio

   

  Jul., 2025 updated

• 11 Does it support ONVIF?

  Not supported.

   

  Jul., 2025 updated

• 10 Does the LAN port feature auto-sensing for straight-through/crossover cables?

  The LAN port is equipped with an automatic recognition function.

   

  Jul., 2025 updated

• 9 Which remote controllers can be used?

  For compatible remote controllers, please refer to the “Compatible Controller Models List” published at the following URL.

  * A firmware update of the main unit may be required for use.

  https://pro-av.panasonic.net/en/products/compatibility_chart/pdf/Compatibility_Chart_for_Operation_Devices.pdf

   

  Jul., 2025 updated

• 8 Are there any recommended external DC power supplies?

  There is no recommended external DC power supply.

  For compatible external DC power supplies, see the “DC IN Connector” section in the Operating Instructions .

   

  Jul., 2025 updated

• 7 Which is prioritized when both an external DC power supply and PoE++ power are used?

  Power from the external DC power supply takes priority.

  If you disconnect the external DC power supply while both are connected, the unit will automatically restart, during which there will be no video output, so please be aware.

   

  Jul., 2025 updated

• 6 Are there any PoE++ hubs that have been tested and confirmed to work?

  For a list of PoE hubs that have been verified to work, please refer to the “PoE-Compatible HUB List” published at the following URL.

  https://pro-av.panasonic.net/en/download/compatibility_poe_hub/pdf/Compatibility_Chart_for_PoE_HUB.pdf

   

  Jul., 2025 updated

• 5 What PoE++ (IEEE 802.3bt) is supported?

  This unit complies with the PoE++ (IEEE802.3bt) standard.

  Use Category 5e or higher STP LAN cables (up to 100 m).

   

  Jul., 2025 updated

• 4 Is it possible to output video simultaneously from each output (12G-SDI, SFP, 3G-SDI, HDMI, IP)?

  It is possible.

  Please refer to the instruction manual for the output formats.

   

  Jul., 2025 updated

• 3 Which formats are supported?

  [4K Formats]

  2160/59.94p, 2160/50p, 2160/29.97p, 2160/25p, 2160/24p, 2160/23.98p

  [HD Formats]

  1080/59.94p, 1080/50p, 1080/29.97p, 1080/25p, 1080/24p, 1080/23.98p,

  1080/59.94i, 1080/50i,

  720/59.94p, 720/50p

   

  Jul., 2025 updated

• 2. What are the horizontal/vertical angles of view at the tele end and at the wide end?

  ・Horizontal angle of view: 75.1° (Wide end) to 4.0° (Tele end)

  ・Vertical angle of view: 46.7° (Wide end) to 2.3° (Tele end)

   

  Jul., 2025 updated

• 1. The remote controller is connected, but it does not recognize the camera.

  The network functions of the AW-UE150A will not operate unless an initial account is configured.

  An initial account must also be configured when connecting via network to a remote controller (AW-RP150 or AW-RP60) or an external control device.

   

  A computer is required to configure the initial account.

  For instructions on configuring the initial account, refer to "Setting the Initial Account" in the AW-UE150A Operating Instructions .

  If the initial account is not configured, the AW-UE150A can be discovered by an AW-RP150 or AW-RP60,

  but control cannot be performed because the connection with the remote controller is not established.

  * Control is possible without configuring an account when using a serial connection.

   

  

   

  Jul., 2025 updated