Frequently asked questions, Major Troubleshooting (P2 system, AJ-PCS060G)

 


 Q1. AJ-PCS060G / Mac

I installed the driver for an Intel Mac on a PowerPC based Macintosh by mistake.
After that, I tried to install the driver for a PowerPC Macintosh but I couldn't. How can I?

It is not possible to install the driver for a PowerPC based Macintosh after the driver for an Intel Mac has been installed.
Please delete the driver for Intel Macs before installing the driver for the PowerPC Macintosh.
Please delete the two files below to delete the driver for Intel Macs.
/system/Extensions/P2StoreUSBStorageClass.kext
/Library/Receipts/P2StoreDriver.pkg

 


Q2. AJ-PCS060G / Mac

When using a P2store with a MAC, I missed a copy of original footage.

P2 Store has a maximum of 15 drive partitions.
When a P2 Store connects to a MAC, occasionally one or several drive partitions will not appear on the desktop.
Please note that this may cause a failure to copy the original footage.
The best way to avoid this is to mount all drive partitions manually.

 


Q3. P2 / Avid

A P2 card is not recognized on a P2 product.

The P2 card was formatted in a P2 Product and the clip was exported by Avid XpressPro5.7(or NewsCutter6.7). What can I do to prevent this?

Please update Avid Editor to the latest version (AvidXpressPro5.7.2,NewsCutterXP6.7.2 CPR).

Or record once on a P2 product with the P2 card after it has been formatted before using P2 export on Avid, even if it's only for one second.

 


Q4. P2 / Avid

All clips exported by Avid XpressPro 5.7(or NewsCutter 6.7) are not recognized correctly on a P2 product. What can I do to prevent this?

Please note the length of each clip. The recording time is less than 8 minutes on DVCPRO HD

(less than 16 minutes on DVCPRO50, less than 32 minutes on DVCPRO)

 

* Please contact AVID Inc. for more details

 


Q5. P2 / Avid

A part of a spanned clip from multiple P2 cards can not be seen (Media Offline) in Avid editor.

Avid Xpress Pro HD 5.2.1USB2 file transfer.

When part of a spanned clip from multiple P2 cards or an 8GB card is not seen (Media Offline) in Avid editor, the following steps are recommended.

1) Unmount the target drives of P2 cards, by File > Unmount on Avid editor.

2) Mount the drives again, by File > Mount All.

 


Q6. P2 / Apple FCP

The frame rate changed when I ingested 720pN footage into Final Cut Pro Ver 5.1.2 to 5.1.4.

 

■ Without Under/Over cranking effect recording

1.       Open "Import preference" menu in FCP

2.       Remove the check on "Remove Advanced- Pulldown and Duplicate frames" item and then try to import again.

 

■ With under/over cranking effect recording

1.       Open menu in HVX200 : “RECORDING SETUP” and then set “UB MODE” to “FRM.RATE” before recording.

2.       Open "Import preference" menu in FCP

3.       Remove the check on "Remove Advanced- Pulldown and Duplicate frames" item and then try to import again.

 

* This issue is cured by FCP version 6.0.2. Please contact Apple Inc. for more details.