FAQ

AG-UMR20 AG-UCK20

Do not use the unit in oily-smoky or dusty places.
Performance may be adversely affected if small particles or other foreign objects get inside the product.
Take extra care in environments where a special effect such as theatrical smoke is used.

Please upgrade the firmware to Version 1.09 or higher.
https://eww.pass.panasonic.co.jp/pro-av/support/content/download/EN/ep2main/soft/upgumr20_e.htm

When using the devices with Version 1.05 or lower
If you use Test Tone while you remain in Camera mode, the above-mentioned problem occurs on rare occasions and the symptom continues until you switch to Playback mode or reboot the camera.
Every time you finish using Test Tone,
• “turn off Color Bar (turn off Test Tone)” for the moment =>“switch to Playback mode” => switch back to Camera mode.
• Or “turn the power off and then on again”.
Then start recording.

Please upgrade the firmware to Version 1.09 or higher.
https://eww.pass.panasonic.co.jp/pro-av/support/content/download/EN/ep2main/soft/upgumr20_e.htm

When using the devices with Version 1.05 or lower
The P-REC/REC indicator(*) lights in Red under certain modes (in recording, when PRE-REC mode is just enabled, and when accessing SD memory card, excluding playback mode).
Since REC/PAUSE status cannot be checked with the SD/REC indicator on the WEB screen when PRE-REC is turned ON. In this time, See the Tally lamp on the recorder to check REC/PAUSE status.

Unfortunately, the AG-HCK10 cannot be used with AG-UMR20 recorder. Please use the AG-UCK20G camera-head.

Unfortunately, the AG-UCK20 does not work with the AG-HMR10. The camera-head can only work with the AG-UMR20 recorder.

Interlaced signal is not converted in the recorder. Supply 1080p signal when record in AVCHD PS mode. The AG-UMR20 recorder warns as the format is unmatched between input signal and system format when 1080i signal is supplied in PS mode.

Yes, following special cables can be also used to connect between the AG-UMR20 recorder and the AG-UCK20 camera-head.
Part number.
AG-C20003G (3 meter length)
AG-C20020G (20 meter length)

*Dimensions are the same for both sides.

Yes, the AG-VBD58 is fully compatible.

Applicable battery packs (Times are approx.)

* Charged with the fast battery charger AG-BRD50.
* Charge time becomes longer with the battery charger AG-B23(DE-A88)that does not support fast charge.
**
W/Camera head
- Time was measured when connected a dedicated camera head (Model:AG-UCK20) with an optional 3 meter camera cable AG-C20003G and record in PH 1080i mode.
SDI mode
- Time was measured when record in PH 1080i format without connecting a camera head.