AW-UE4

  • VLC Media Player may stop while receiving a distribution of RTSP streaming. How should this be addressed?

    Please try to start playing back with the VLC Media Player again.

    If you need to use a streaming distribution for a long time, we recommend using the other decoder which has a function of automatic reconnection.

     

    Updated Nov.,2019

  • A video streaming on a WEB browser may stop. How should this be addressed?

    Please try to reload a screen of the WEB browser.

     

    Updated Nov.,2019

  • A USB connection may not be recognized. (A message is displayed as “an unknown device”.)

    Please try to reboot the camera.

    In addition, if you switch a priority mode, you need to disconnect the USB cable from the camera before switching.

     

    Updated Nov.,2019

  • A noise like a narrow belt may occur in a video streaming.

    The symptom may occur when IP(4K) and color bars settings of the camera also are set on.

    Please try to set the color bars off and then change the setting to IP(4K) mode.

     

    Updated Nov.,2019

  • A status LED may light orange after a camera power is turned on. How should this be addressed?

    The symptom may occur when the settings of system frequency is changed.

    Please try to reboot the camera.

     

    Updated Nov.,2019