AW-UE150 (AW-HE145)

  • 29. PTZ camera is not detected as an NDI device on the App

    AW-UE150 Ver.2.94 or later / AW-HE145 Ver.1.13 or later

     If the NDI|HX compatible PTZ camera is not detected as an NDI device on the application software, use NDI Access Manager and register the device.

     

    Add "External Sources" and enter the camera's IP address in "Device IP Address".

    Note: NDI Device registration procedure

     

    Updated: June 2022

  • 28. OIS setting does not work

     Set “OIS:ON” on the menu. (Initial setting value “OIS: OFF”) When restarting, the menu display remains “OIS: ON”, but theOIS function does not work.

     

    It is expected to be improved by firmware update.

      • Click here to download AW-UE150 Ver.1.09 (February 18, 2019)

      In the meantime, if you are using the OIS function, please use the following workaround.

     

    Workaround

    Each time you turn onthe power of equipment, the following operations are required.

    While the power is ON, switch OIS from ON to OFF once, then set it ON again.

    * When turning to the standby or turning off thepower supply, the OIS function turns off again at restart, so youneed to operate "OIS: ON → OFF → ON" again on the menu.

     

    Updated: February 2019

  • 27. What are the supported TV format?

    UHD

     2160/59.94p、2160/50p 、

     2160/29.97p、2160/25p、

     2160/24p、2160/23.98p

    FHD

     1080/59.94p、 1080/50p、

     1080/29.97p、1080/29.97PsF、 1080/25p、1080/25PsF、

     1080/23.98p over 59.94i、1080/24p、 1080/23.98p、1080/23.98Psf、

     1080/59.94i、1080/50i、

     720/59.94p、720/50p

     

    Updated February 2019

  • 26. What is the angle of view?

     ・Horizontal 75.1 degree (at wide-end) to 4.0 degree（at tele-end）

     ・Vertical 46.7 degree (at wide-end) to 2.3 degree（at tele-end）

     

    Updated February 2019

  • 25. Can following output work simultaneously? - 12G SDI - 3G SDI - MON OUT - HDMI - IP streaming - Fiber OUT

     Yes, signals can be taken simultaneously. Please refer to operating instructions for the details of available TV format on each output.

     

    Updated February 2019

  • 24. What is the supported PoE standard for power supply?

     The AW-UE150 camera supports "PoE++ IEEE802.3bt Draft version 2.0" standard. (LLDP protocol is not supported)

    Use LAN cable, greater than CAT5e, Shielded twist pare (STP) type, and within 100 meters in length.

     

    Updated February 2019

  • 23. Is there any problem when I supply power from PoE++ and AC adaptor simultaneously?

     No problem. The camera works with power from the AC adaptor when two power sources are connected.

     Note that the camera reboots when disconnect the AC adaptor while supplying power from both PoE and AC adaptor, to perform some necessary steps of PoE++ powering up process.

     

    Updated February 2019

  • 22. What are compatible remote controllers?

     Following products are currently compatible with the AW-UE150.

    ・AW-RP150 　

    ・AW-RM50G

     

    Following products will become compatible with* (planned in March 2019).

    ・AW-RP50, AW-RP120, AV-HLC100, AJ-HRP1000, AK-HRP1005, AK-MSU1000

    * Firmware update may be required.

     

    Updated February 2019

  • 21. What is the use of a straight through and crossover cable for IP connection?

     Both wiring types can be used. The AW-UE150 camera has an auto detection and switch circuit.

     

    Updated February 2019

  • 20. Can audio be embedded onto SDI, HDMI, IP stream, and Fiber outs?

     Yes, all the output can handle audio signal as well as video signal.

     

    Updated February 2019

  • 19. Are the VISCA and ONVIF remote protocols supported?

     Unfortunately both are not supported.

    Please visit following website for protocol reference.

    https://eww.pass.panasonic.co.jp/pro-av/support/content/guide/EN/top.html#remote

     

    Updated February 2019

  • 18. Does the AW-UE150 have onboard microphone?

     No, the AW-UE150 does not have microphones.

    It has an analog MIC/LINE input (3.5mm, Impedance 10k-ohms, unbalanced stereo)

     

    Updated February 2019

  • 17. What is the specification for audio input?

     3.5 mm stereo mini jack, input impedance 10k-ohms, unbalanced

    - MIC IN

     　Input level -40 dBV (0 dB=1 V/Pa, 1 kHz)

     　Plug-in power support (voltage range 2.5V +/- 0.5V)

    - LINE IN

     　Input level -10dBV

    - Input level adjustment range from -36dB to +12dB (3dB step)

    - Embedded audio output level -12dBFS

    - Sampling frequency 48kHz

    - Quantization 24-bit (for SDI and HDMI), 16-bit (for IP out)

     

    Updated February 2019

  • 16. What is the purpose of the OPTICAL out located the rear panel?

     This is designed to mount an optional "SFP+ optical fiber module", which allows to send out audio and video signal (originally converted from SDI stream) via optical connection, for long-distance transmission.

     

    Tested optical modules

    Finisar Corporation

    - 8G Fiber Channel (8GFC), 10km SFP+ Optical Transceiver, Part number: FTLF1428P3BNV

    - 16G Fiber Channel (16GFC), 10km SFP+ Optical Transceiver, Part number: FTLF1429P3BNV

     

     

    Updated February 2019

  • 15. What kind of signal is supplied from Fiber out?

     The same signal with 12G-SDI is supplied.

     

    Updated February 2019

  • 14. Does the AW-UE150 have a hole for tripod mount?

     Yes, two 1/4-20UNC screw holes are located the underneath of the product.

     

    Updated February 2019

  • 13. What are the supported operating system and web browser?

    As of February 2019

    Windows

    OS : Windows10, Windows7

    Browser : Internet Explorer 11 (32 bit / 64 bit）, Microsoft Edge, Google Chrome

    Mac

    OS : Mac OS 10.13, Mac OS 10.12, Mac OS 10.11

    Browser : Safari11, Google Chrome

    iPhone/iPad

    OS : iOS 11.4.1

    Browser : Safari, Google Chrome

    Android

    OS : Android OS

    Browser : Google Chrome

     

    Notes:

    For iOS and Android OSs

    - Current user interface design is not optimized for mobile devices. Mobile device support will be available as product firmware update in March 2019.

    For Windows OSs

    - Some functions such as audio embed onto video stream will not work with some web browsers other than Internet Explorer11 or higher (as of February 2019). Please refer to operating instructions for the details.

    Operating instructions: https://pro-av.panasonic.net/manual/en/index.html

     

    Updated February 2019

  • 12. Are Microsoft Edge and Google Chrome supported?

     Yes, however some functions such as audio embed onto video stream will not work with Microsoft Edge and Google Chrome browsers (as of February 2019).

    Please refer to operating instructions for the details.

    Operating instructions: https://pro-av.panasonic.net/manual/en/index.html

     

    Updated February 2019

  • 11. How many client computers/devices can access to a camera simultaneously?

     Max.14 clients in "Unicast" mode however it may decrease depending on band width that is in use the camera.

    Unlimited number of clients can connect when "Transmission type" setting in the camera is set to "Multicast port".

     

    Updated February 2019

  • 10. Can audio be embedded and played back with IP video stream?

     Yes, however it works with Internet Explorer (11 or higher) only, as of February 2019.

     

    Updated February 2019

  • 9. How can I set a home PTZ position?

     Set the position with the "Power On Position" menu item.

     

    Updated February 2019

  • 8. How can I flip image for ceiling mount purpose?

     Set following menu item. Top menu > Pan/Tilt > Install position > Hanging

     

    Updated February 2019

  • 7. What is the "Cropping" function?

     The "Cropping" function is to realize a kind of "Region of interest" (ROI) style image capturing.

    This feature takes multiple FHD (1920x1080) images from UHD (3840x2160) image, and output via 3G SDI, IP outs.

    Positions to be cropped can be set from a web browser and the AW-RP150GJ remote console, up to three points.

     

     Note

    * Cropped image cannot be output from 12G SDI, Optical, and HDMI ports. Cropping position markers appears on image from the MONITOR OUT.

    * Cropping feature is available when "System Format" setting is "2160/59.94p, 2160/29.97p, 2160/50p, 2160/25p, 2160/24p, 2160/23.98p".

     

     

    Updated February 2019

  • 6. Is command reference manual for RS422 and TCP/IP available?

     Yes, manuals are available in Panasonic professional video support website at

    https://eww.pass.panasonic.co.jp/pro-av/support/content/guide/EN/top.html#remote

     

    Updated February 2019

  • 5. Does the AW-UE150 camera work as a USB camera? I am planning to use this for a TV conference application.

     Yes, the AW-UE150 can work like a USB camera via TCP/IP network by installing the "Virtual USB driver software" that is available from our website for free at　

    https://pro-av.panasonic.net/en/products/ptz_software/vud.html

     

    Updated February 2019

  • 4. Is there any remote app that allows to operate the camera over Wi-Fi?

     Yes, smartphones and tablet devices such as iPhone and iPad can be used for a remote controller over TCP/IP network, using web browsers in the devices.

    Operating instructions: https://pro-av.panasonic.net/manual/en/index.html

     

    Updated February 2019

  • 3. What are the TV formats output from 3GSDI OUT in the CROP mode?

     Please refer to a table below for its output format.

     

    Note: CROP function is available when "System format" is set to one of the followings.

    Top menu > System > format > 2160/59.94p, 2160/29.97p, 2160/50p, 2160/25p, 2160/24p, or 2160/23.98p

     

    Updated February 2019

  • 2. I connected an AW-RP150 controller and an AW-UE150 camera with a LAN cable, and performed automatic IP configuration command ("AUTO IP SET") on the AW-RP150. But the controller does NOT recognize the camera at all…

     IP connection is not available without doing "User registration" on the AW-UE150. Connect a computer to the camera over IP network and access the camera via web browser to show initial user registration screen on the browser. After registering your user name and password, network connection becomes available.

     

     

    Updated February 2019

  • 1. I want to use the IP function or update the firmware of the AW-UE150, but I do not know the ID and password ...

     IP connection or updating is not available without doing "User registration" on the AW-UE150.

    Connect a computer to the camera over IP network and access the camera via web browser to show initial user registration screen on the browser.

    After registering your user name and password, network connection becomes available.

    Please refer to the install procedure for details of updating the firmware of AW-UE150.

     

     

    Updated July 2019