FAQs LTO Archive software  AJ-SF100G

and Video Ingest software    AJ-SF110G

System environment

  1. What is LTO Archive Software?
  2. What is Video Ingest Software?
  3. What kind of equipments are required to construct Pro Archive System ?
  4. Where is Proxy contents storage area?
  5. How much HDD capacity is required?
  6. Can it have both LTO archive function and video ingest function in one PC?
  7. Why is P2 driver required though P2 drive is not used for LTO Archive System?
  8. Can P2 drive be shared with two or more PC ?
  9. Can use another PC in Pro Archive System?
  10. The procedure to construct Pro Archive System?
  11. ”Setting Tool for Pro Archive"does not start.
  12. Cannot find cache folder with "Setting Tool for Pro Archive".
  13. LTO Service does not start.
  14. Cannot find SQL server with "Setting Tool for Pro Archive".
  15. Cannot connect to SQL server.
  16. LTO Viewer doesn’t start.
  17. It is impossible to playback Proxy contents.

Operation Response for ProArchive

  1. "Pro Archive System"application cannot be closed. 
  2. If HDD for saving Proxy contents became full, how should be solved it?
  3. After copying contents, is it possible to edit the meta data ?
  4. How can I search necessary contets in LTO tape ?
  5. Database has been corrupted. How can it be recovered ? 
  6. There is no response while playing back contets with viewer software.
  7. The content that is copied onto LTO tape became a error.  
  8. P2 card cannot be recognized.
  9. The search resault clips became illegal ones (Pink !) after searching with clip names or barcode ID.
  10. Some searched clips are not displayed.
  11. It is impossible to write back contents to P2 card.
  12. I cannot find LTO tape on the application screen.
  13. It is impossible to print out.
  14. How is HD-SDI output quality ?
  15. Why PC performance become down if a headphone is removed or inserted?
  16. Why does Windows7 slow frequently ?.
  17. The response of Windows7 is very slow. Why?

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Ingest

  1. How accurate is the partial ingest at IN/OUT point?
  2. It is impossible to ingest via IEEE1394.
  3. Is the copy guarded signal supported in this system?
  4. Is the copy generation management supported in this system?
  5. The ingest operation with reading csv file does not work.
  6. Front panel operation of VTR does not work in "Remote" mode.
  7. Is "+-12H" display possible on CTL mode display of the ingest file information? 
  8. I reset the CTL counter of VTR after completing the ingest setting. Does the ingest operation works?
  9. The portion around IN point area is not recorded when a SD format tape is ingested with using AJ-HD1400 VTR.



 

System environment

 

 

1. What is LTO Archive Software?

 

 

Pro Archive System is an application program for personal computer that saves and manages content created in P2 format on recordable media such as LTO tapes and hard disk drives.

<Main Functions>

 - Content storage ( archiving ), copying

 - Direct video playback / partial logging from LTO tape

 - Metadata editing

 - Proxy video playback

The tape contents such as DVCPRO can be archived by using Video Ingest Software AJ-SF110.

 

 

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2. What is Video Ingest Software?

 

 

Video Ingest Software is an application program for personal computers that ingests IEEE1394 stream or SDI signal from Panasonic VTR, and converts them to MXF data files.

 

 

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3. What kind of equipments are required to construct Pro Archive System ?

 

 

PC, monitor, external Raid HDD, LTO drive, P2 drive, and SQL server software are required.

For video ingest use, PC with IEEE1394 terminal, monitor, and HD/SD-SDI card are required.

 

 

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4. Where is Proxy contents storage area?

 

 

Cache folder which is set by "Setting Tool for Pro Archive" after installing LTO Archive Software is Proxy storage area.

We recommend that the Cache folder is set to external Raid HDD. Because it becomes impossible to playback Proxy contents if HDD which was set the Cache folder  break down.

 

 

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5. How much HDD capacity is required?

 

 

<External Raid HDD for Proxy contents>

 - 4TB ( 5000 hours storage of 1.5Mbps contents )

 - 8TB (10000 hours storage of 1.5Mbps contents )

<HDD for video ingest>

 - 100GB or more ( 60GB HDD is required to storage 1 hour HD contents.)

<HDD for LTO works>

 - 2TB or more ( The storage capacity of LTO5 tape is 1.5TB.)

* If video ingest operates in LTO archive PC, the temporary storage area of ingest contents is required separately.

 

 

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6. Can it have both LTO archive function and video ingest function in one PC?

 

 

This system can be composed of one PC.

However, it is not possible to start both applications at the same time.

 

 

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7. Why is P2 driver required though P2 drive is not used for LTO Archive System?

 

 

Because this system use P2 platform. In case that P2 driver is not installed, LTO service cannot start.

Even if P2 drive is not used, P2 driver (64bit version) has to be installed.

 

 

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8. Can P2 drive be shared with two or more PC ?

 

 

P2 drive cannot be shared with two PCs.

 

 

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9. Can use another PC in Pro Archive System?

 

 

Please use the Operation guarantee model "HP Z800/CT Workstation".

 

 

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10. The procedure to construct Pro Archive System?

 

 

 

 

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11. Setting Tool for Pro Archive"does not start.

 

 

It might not have been correct to create and shared setting of "svr_cache" for saving Proxy contents. Sharing privilege must be read/write.

Please set this settings according to page 8 of AJ-SF100 Install Manual.

 

 

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12. Cannot find cache folder with "Setting Tool for Pro Archive".

 

 

The shared setting of "svr_cache" for saving Proxy contents might not have been correct. Sharing privilege must be read/write.

Please set this settings according to page 8 of AJ-SF100 Install Manual.

 

 

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13. LTO Service does not start.

 

 

1) P2 driver might not have been installed.

Because this system use P2 platform, in case that P2 driver is not installed, LTO service cannot start.

Even if P2 drive is not used, P2 driver (64bit version) has to be installed.

2) The setting of LTO middleware service might be manual start. This setting is manual start after the installation. Set this setting "Automatic" according to page 17, 18 of AJ-SF100 Install Manual.

 

 

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14. Cannot find SQL server with "Setting Tool for Pro Archive".

 

 

SQL server might have been installed aorrectly. And also "Named instance" setting in installation process might not be "P2ARCHIVESYSTEM".

Please install SQL server again according to AJ-SF100 Install Manual.

 

 

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15. Cannot connect to SQL server.

 

 

"username" and "password" setting might not be correct.

 - username : sa

 - password : P2cms ( "P" is a large charactor.)

Please set again according to page 14 of AJ-SF100 Install Manual. And don't forget to input a check mark of "Boost SQL Server priority" in "Processors" setting of "Server Properties".

 

 

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16. LTO Viewer doesn’t start.

 

 

Confirm that the language setting is correct. If not, set the language setting again according to page 32 of AJ-SF100 Install Manual.

 

 

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17. It is impossible to playback Proxy contents.

 

 

Confirm that QuickTime player has been installed. If not, download and install "Quick Time 7.6.9" from Apple WEB site.

 

 

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Operation Response for ProArchive

 

 

1. "Pro Archive System" application cannot be closed.

 

 

If some tasks are remaining, this application cannot be closed.

Close the task at the Task View. This system has a task closing function in "Tools" - "Option" - "Others".

 

 

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2. If HDD for saving Proxy contents became full, how should be solved it?

 

 

Add an additional external HDD and change the Cache folder with "Setting Tool for Pro Archive". This Cache is the folder for saving Proxy contents.

 

 

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3. After copying contents, is it possible to edit the meta data ?

 

 

The meta data can be edited at any time by clicking the property after completing the copy operation. But it is impossble to edit the meta data when the contents are copied onto LTO tape, because LTO tape is write-once media.

 

 

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4. How can I search necessary contets in LTO tape ?

 

 

Click "Archive Media" button, and input the keyword. Clicking  "Exec. Search" button, the search resaults is displayed under thumbnail screen. 

 

 

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5. Database has been corrupted. How can it be recovered ?

 

 

If there is the backed up database, you can restore the database from the backed up database.

If there is no backed up database, you can register the database from LTO tape itself. "Tools" -> "Register Media"

Note:

All the database items might not be able to be restored with Register Media. The database is recommended to be backed up.

 

 

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6. There is no response while playing back contets with viewer software.

 

 

The content might be irregular. Please confirm the content.

 

 

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7. The content that is copied onto LTO tape became a error.

 

 

In case of the contents that are recorded with another manufacturer’s equipment, an error might occur. Please restore the error contents to the correct P2 contents by EditCopy operation with P2 equipment.

 

 

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8. P2 card cannot be recognized.

 

 

Right after formatting P2 card, it might not be recognized.  Re-insert P2 card again or re-start a computer.

 

 

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9. The search resault clips became illegal ones (Pink !) after searching with clip names or barcode ID.

 

 

They might  be the spanned clips over two or more P2 cards. Search again with another key word.

 

 

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10. Some searched clips are not displayed.

 

 

If the search resaults are 1000 clips or more, they are not displayed. Change keyword.

 

 

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11. It is impossible to write back contents to P2 card.

 

 

Confirm the write protect SW of P2 card. If the SW is on, turn to off and re-insert P2 card.

 

 

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12. I cannot find LTO tape on the application screen.

 

 

1. Please confirm whether LTO middleware service is automatic start. LTO middleware service is manual start after the installation. Please refer to page 17, 18 of AJ-SF100 Install Manual.

2. Confirm that P2 driver has been installed. Even if P2 drive is not used, P2 driver has to be installed because this system use P2 platform.

 

 

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13. It is impossible to print out.

 

 

The printer driver might not have been installed correctly.

Re-install the printer driver.

 

 

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14. How is HD-SDI output quality ?

 

 

The quality depends on the SDI board quality. This output quality is a monitoring use level.

 

 

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15. Why PC performance become down if a headphone is removed or inserted?

 

 

Because Windows OS detects an input device connection automatically and switch the input source automatically. So we recommend that the headphone is not removed while the system is operating.

 

 

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16. Why does Windows7 slow frequently ?.

 

 

There is a possibility that PC becomes the sleep mode because the Hybrid sleep setting of HDD is ON. The Hybrid sleep setting of HDD can be set invalid at "Power Options" of control panel. Please Change "Turn off hard disk after setting" from default "20 Minutes" to "Never".

<Procedure>

1. Open "Power Options" in Control panel.

2. Click "Change plan settings" of High performance.

3. Click "Change advanced power settings".

4. Change "Turn off hard disk after setting" from default "20 Minutes" to "Never" in Advanced settings screen.

 

 

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17. The response of Windows7 is very slow. Why?

 

 

Index for search is automatically generated in standard setting of Windows7 PC.

The performance of Windows7 PC decreases because of the automatic generation of indexing.

Please change "Indexing Options" to the setting that the index is not generated automatically according to the following procedure.

<Procedure>

1. Open "Indexing Options" in Control panel.

2. Clicking "Modify" button, "Indexed Locations" window opens.

3. Clicking item in the lower window "Summary of selected locations", the check boxes are displayed in upper window "Change selected locations".

4. Remove all check mark except "Start menu" .

 

 

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Ingest

 

 

1. How accurate is the partial ingest at IN/OUT point?

 

 

One frame accuracy can not be kept because of ingesting with PC. The start point tolerance is from some frames before IN point to one second.

 

 

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2. It is impossible to ingest via IEEE1394.

 

 

The ingest operation from DV products (consumer model  or DVCAM) can not work because the audio signal is unlocked to video.

 

 

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3. Is the copy guarded signal supported in this system?

 

 

Not supported.

 

 

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4. Is the copy generation management supported in this system?

 

 

In case of 1394 I/F, it depends on the specification of encoded VTR.

In case of SDI ingest, the UMID information is not supported.

 

 

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5. The ingest operation with reading csv file does not work.

 

 

Confirm the TC mode of VTR. In case of CTL mode, the ingest operation does not work because only LTC data is defined in the csv file.

 

 

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6. Front panel operation of VTR does not work in "Remote" mode.

 

 

In case of DVCPRO VTR, "LOCAL/ENA" setting in "SETUP-MENU BASIC" enable to work the front panel operation.  Please set "ENA" or "ENA2".

 

 

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7. Is "+-12H" display possible on CTL mode display of the ingest file information? 

 

 

No, the application of ingest supports "24H" display only. Change "Tape Timer" of VTR setting to "24h".

 

 

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8. I reset the CTL counter of VTR after completing the ingest setting. Does the ingest operation works?

 

 

No, this system can not notice that the CTL was reset. Please set IN/OUT point again.

 

 

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9. The portion around IN point area is not recorded when a SD format tape is ingested with using AJ-HD1400 VTR.

 

 

HD VTR operates normally in HD mode. So it takes time to change from HD mode to SD mode. This problem is solved by the following VTR setting.

-          SETUP MENU -> OPERATION -> OUTPUT : TAPE

 

 

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